1. Acceptance and updates
By accessing mcn.geckodistribution.com, using its estimate tool or submitting an enquiry, you agree to these Terms of Service. If you do not agree, do not use the website or submit information. We may update these Terms prospectively by publishing a revised effective date; signed agreements are not changed automatically.
2. Website and service
GECKO MCN provides short-form video strategy and operations for the South African market, including consultation, content planning, AI-assisted video production, account support, traffic management and campaign reporting. The exact scope depends on the written quotation, statement of work or service agreement accepted by both parties.
3. Estimates are planning references
The website estimate, package names, view bands, timelines, case studies and other figures are preliminary planning information. They are not a final quotation, contract, promise of availability or guarantee. Final Rand pricing, VAT treatment, deliverables, media spend, third-party costs, payment schedule, usage rights and reporting rules must be confirmed in writing.
4. Enquiries do not create a contract
Submitting the form or contacting GECKO MCN does not require you to buy and does not require us to accept an engagement. A service contract exists only after authorised representatives confirm the scope and commercial terms in writing.
5. Client responsibilities
- Provide accurate, complete and lawful product information, images, selling points, claims, brand materials and approvals.
- Ensure products, offers, claims, landing pages and sales activity comply with applicable law, advertising standards, consumer protection, platform rules and third-party rights.
- Provide timely feedback, payment, access and materials needed for delivery.
- Do not submit unlawful, misleading, defamatory, infringing, confidential without authority or harmful material.
6. AI-assisted and creative content
Work may use AI tools, templates, automation, creators or production partners. Drafts and AI outputs require human, factual, brand and legal review. The client must approve product, price, health, safety, comparative and regulated claims before publication. Unless agreed otherwise, drafts and previews are not licensed for commercial use before approval and payment.
7. Performance and platform results
Views, reach, engagement, enquiries and sales depend on the product, content, audience, account condition, timing, budget, platform algorithms, moderation and competition. GECKO MCN does not guarantee sales, profit, follower growth, virality, approval or account safety unless a signed agreement defines a specific guarantee, measurement method, period, exclusions and remedy.
8. Review, revisions and delivery
Delivery dates, review rounds, revision limits and approval deadlines are set by the selected package or written agreement. Changes outside the original brief may change fees and timelines. Delays in client materials, access, feedback or payment may delay delivery.
9. Payment and external costs
Deposits, instalments, refunds and late-payment consequences are governed by the written quotation or contract. Work may be paused for overdue payment. VAT, platform charges, media spend, creator fees, samples, logistics, bank charges and other third-party costs are excluded unless expressly included in writing.
10. Intellectual property and client materials
The website, its layout, copy, code, graphics and examples are owned by or licensed to GECKO MCN. You may review them for internal service evaluation but may not commercially copy or redistribute them without permission. You warrant that materials supplied by you may lawfully be used for the agreed work. Ownership and licences for final deliverables are governed by the signed agreement.
11. Accounts and third-party platforms
You are responsible for granting lawful access and protecting credentials for accounts used in a campaign. GECKO MCN is not responsible for third-party downtime, algorithm or policy changes, rejected advertising, moderation decisions, restrictions or payment failures outside our reasonable control.
12. Confidentiality
Each party should protect non-public business, product, pricing, account, campaign, customer and technical information received for the engagement and use it only for the agreed purpose, except where it is public, independently developed, lawfully received elsewhere or legally required to be disclosed.
13. Prohibited use
- Do not interfere with the website, servers, security or data.
- Do not impersonate others, submit fraudulent requests or use the service unlawfully.
- Do not scrape or commercially exploit website content without permission.
- Do not ask GECKO MCN to create or promote material that violates law, platform policy or third-party rights.
14. Corrections and availability
Pricing, translations, descriptions or technical information may contain errors. Before a contract is signed, GECKO MCN may correct information, withdraw an estimate or decline a request. We do not promise uninterrupted website availability.
15. Liability and force majeure
To the extent permitted by law, GECKO MCN is not liable for indirect or consequential loss, lost profit, lost opportunity, platform restriction or third-party action. Total liability relating to a paid service is limited to the amount paid for the specific service giving rise to the claim, unless mandatory law requires otherwise. Neither party is responsible for delay caused by events beyond reasonable control.
16. Governing terms
These Terms are governed by the laws of the Republic of South Africa, subject to mandatory applicable law. If these website Terms conflict with a signed service agreement, the signed agreement controls for that engagement.
17. Contact
Questions about these Terms: kevin.li@geckodistribution.com